At ourppls, the Social Media Manager & Content Creator leads the creation and management of digital content across our native and client accounts, bringing stories to life while maintaining a cohesive, values-driven approach. This role sits at the intersection of creativity, strategy, and social impact, translating the missions of charities, social enterprises, and community organisations into engaging, culturally informed content.

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This role is ideal for a multi-skilled creative who can research, conceptualise, produce, schedule and evaluate content across multiple clients, ensuring every post aligns with the client’s goals and ourppls’ mission.

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Core Responsibilities

Client Content Creation & Storytelling

• Create original content for multiple client accounts, including social media posts, graphics, photography, and short-form video

• Edit content to ensure quality, brand consistency, and impact

• Translate client objectives and social impact projects into authentic, audience-focused storytelling

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Strategy & Concept Development

• Collaborate with the Communications Strategist to plan campaigns and content calendars for clients

• Research client audiences, sector trends, and social impact topics to inform content ideas

• Develop creative concepts that resonate with communities and elevate client visibility

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Social Media Management

• Schedule and publish content across client platforms

• Engage with followers, respond to comments, and maintain a positive community presence

• Monitor analytics and provide insights to improve engagement and reach

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Collaboration & Support

• Work closely with client teams, creatives, and project managers

• Support clients’ digital campaigns, launches, and special projects​

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Key Skills and Experience

• Strong creative skills: graphic design, photography, videography, and editing

• Experience managing multiple social media accounts for brands or organisations

• Excellent storytelling and copywriting skills

• Passion for community, culture, and social impact projects

• Highly organised, self-motivated and able to manage multiple clients simultaneously using initiative and efficiency

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Why This Role Matters at ourppls

You’ll play a key role in amplifying client voices, creating meaningful content that drives engagement and impact, while helping ourppls grow as the leading creative agency for social impact organisations.